Our Customer Stories

Our Infrastructure projects are scattered at remote locations and we had a problem of employee pilferages the time sheets were not matching our audit trails this is when we approached TIPTOP platform and they gave a Solution of putting there AHALTS service attendance management and employee tracking along with the SERP now using offline in remote location their supervisor control solution using NFC has resulted in every supervisor reaching his location also the SERP load balancer has changed the whole quotient of productivity this has resulted in employee satisfaction and company direct cost benefits up to 40%.

Our biggest challenge was scheduling the staff and a reallocating the tasks and checklist in an environment where Luxury hotel staff have time to come clock in but they normally cannot follow schedules of clock out due to dynamic workloads that keep changing every hour of operation this problem has been smoothly solved by implementing the SERP Cognitive work load balancer which assists in work distribution , automatic irregularity adjustments this has removed the total burden from employees and managers to worry about shift adjustments and activity delegation we have been able to save 30% manpower cost.

Despite its relative simplicity, the SERP method can appear complex to the untrained eye but as the implementation proceeds is quite easy and effective as total implementation at our two hospitals took 30 days and with no major training the available staff could do the implementation. Just the organizing of staffing using SERP Tuning advisor it has resulted in a saving of 22% just with the strategy alignment tool but as we progress with the operational management with SERP there is already a 40% cost reduction which is a substantial amount